Privacy Policy
Effective Date: January 1, 2026
1. Introduction
Cascade Plumbing Solutions ("we," "our," or "us") respects your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or communicate with us for plumbing services in Sonoma and Marin County, California.
2. Information We Collect
We collect information you directly provide to us through our service request forms, email, or telephone conversations, including:
- Full Name
- Phone Number
- Email Address
- Service Address or City
- Plumbing service requested, urgency, and optional photos of plumbing issues
3. SMS Messaging Terms & Conditions
When you opt in to receive text messages by checking our SMS consent box on service request forms, you agree to receive communications regarding your inquiry or service visit from Cascade Plumbing Solutions.
Consent: Consent is not a condition of purchase.
Frequency: Message frequency varies depending on your plumbing service request and appointment scheduling.
Rates: Message and data rates may apply according to your wireless carrier plan.
Opt-Out: You may reply STOP at any time to opt out of further SMS messaging.
Help: Reply HELP for assistance or contact us directly at (415) 757-8748.
We do not sell, rent, or share your mobile phone number or opt-in data with third parties or affiliates for marketing purposes.
4. How We Use Your Information
Your information is solely used to schedule plumbing appointments, diagnose plumbing problems, coordinate service visits, and provide customer support.
5. Contact Information
For questions regarding this policy, contact us at:
Cascade Plumbing Solutions
Attn: Dusty Sanders
Based in Rohnert Park, serving Sonoma & Marin Counties
Phone: (415) 757-8748
Email: dusty@cascade-plumbingsolutions.com